Tagged 'consumer engagement'

2013 Postage Increase: How will it Affect Your Small Business?

Posted by Bri Bauer on January 29th, 2013 at 11:26 am

Smart phones, groceries, copper and postage— just a short list of some items expected to be more expensive in 2013.
Among these, maybe the least surprising is a postage hike. According to Pitney Bowes Small Business, a price increase on postal rates of 2.75 percent went into effect on Jan. 27. If you rely on postage as an integral part of your business or use postage for marketing purposes, you will see price increases.
Small business owners can be more creative in their use of postal services to help offset the increase. Others may finally switch their print-mailed campaigns efforts to email marketing campaigns. In any case, these new increases can run into thousands of dollars for high-volume shippers.
There are three important things small business owners need to know about the 2013 postage increase:
* Low-cost shipping solutions are being eliminated.
* Retail shipping rates are rising an average of 5-10 percent.
* The Intelligent Mail barcode will give business owners and customers more power when it comes to tracking their items.
Here are details of the 2013 USPS postage increase:
New single-piece First-Class Mail pricing includes:
Postcards: 1-cent increase to 33 cents.
Letters (1 ounce or less): 1-cent increase to 46 cents.
Letters over 1 ounce: unchanged at 20... Read more

Shoppers Are Looking for Love—How Can Brands Avoid Missed Connections?

Posted by Brian Quinn on May 17th, 2011 at 6:29 am

If the television commercials for online dating services like Match.com and eHarmony are to be believed, your perfect mate is out there, and can be found online. Words like “trust” and “lasting” combined with a hyperlocal approach (“meet singles in your area”) and a strong focus on “the things that matter” are prominent themes used in ads to demonstrate that these particular services provide more than just a scattershot approach to meeting someone special.
Of course, the easiest solution would be to meet other singles in the places you’re already going — the gym, a grocery store, a restaurant — but without advertising that you’re looking for someone (and appearing somewhat desperate), there’s no way to truly avoid the “missed connections.”
[As I write this, I want to add that if my wife is checking my Firefox browsing history, I swear this was just to set up the premise of this iMedia post. Honest.]
I bring this up because some of these criteria and associated challenges sound very similar to the brand / shopper courtship. With many of the dating sites, the end goal is easily defined: marriage (following an engagement). For brands, the goal is a murkier sort of “engagement” with shoppers.... Read more

Credit Bureaus Could Score with Mobile

Posted by Matt Silk on February 23rd, 2011 at 11:52 pm

The financial services industry has found great success with mobile as a channel for extending products and services to on-the-go customers. A next logical and related segment where we have not seen much activity is the credit reporting agencies.

Engagement – Why don't brands create their own virtual worlds or MMOs?

Posted by Jeff Berkwits on September 26th, 2008 at 12:00 am

Listening to the latest words of wisdom from top marketing pundits, it seems that consumer engagement – with online advertising, with a brand, with just about every aspect of a product's marketing – is all the rage. Yet it has surprised me that, at least from recent articles I’ve read and conferences I’ve attended, not a single person is mentioning at length branded virtual worlds or MMOs as an advertising medium. What could be more engaging and immersive than creating an entire world that, at least online, the customer actually lives within?
At Upper Deck I work with games every day, and we're hyper aware of the online gaming space, in part because two of our products – the World of Warcraft Trading Card Game and the soon-to-launch World of Warcraft Collectible Miniatures Game – exist solely because of the popularity of the World of Warcraft MMO. Still, between World of Warcraft, which has nearly 11 million subscribers worldwide, Lineage, Habbo, Gaia Online, EverQuest, Eve Online, There.com and the hundreds of other virtual worlds and MMOs either already running or currently on the drawing boards, there is clearly interest and demand for such immersive realms. In fact, a study released... Read more