Tagged 'consumer education'

Privacy Education

Posted by Jeff Hirsch on November 30th, 2009 at 12:00 am

As the FTC and IAB iterate over consumer privacy legislation, and the industry concern continues to swell, we are recognizing that the basis of the issue lies in general misperceptions and lack of consumer education around targeted advertising. As an industry we have acknowledged this fact, yet educating consumers and industry outsiders remains a challenge. AudienceScience, along with many other companies, are collaborating with the NAI on consumer outreach. It's no small task and it's easy to understand why many companies just don't know where to start, how best to communicate the message, or how to distribute the message to the consumers we aim to protect. 
It is a critical time in our industry and responsible companies must take action.  First and foremost, companies must examine the resources they have available to communicate and educate. If you have research at your disposal, use it in your message. If you have graphics and creative, leverage it to create something both compelling and easy to understand. I'll say it again because it bears repeating. Make it easy to understand. Consider your audience and don't use jargon or reference stats that are not mainstream measurements.  If it looks like Sanskrit and needs translation, your... Read more