Tagged 'branding'

What tourism DMOs are doing on Instagram

Posted by Doug Schumacher on August 13th, 2015 at 9:27 am

Last year we reported how tourism DMOs are using Instagram to generate impressive engagement levels. So thought we’d check in on some of the leading brands in that industry and see what they’re current Instagram activity looks like.
In the Instagram Leaderboard chart below, we’ve tracked some of the largest state tourism DMOs for the month of July. The chart contains the major high-level KPIs used to evaluate social media activities. Posting volume is always one of the big questions, and the posting rate is more than one time per day for these tourism offices, at an average of 34 posts per month each. Colorado is posting over two times per day average, at 81.

The fan growth rate column shows in impressive average of over 10%, just in July alone. That means on average this industry will double their Instagram fan count in 7 months. If Florida keeps their pace up, they’ll double in 3.5 months.
Of course it’s easy to grow a community quickly when it’s small. So how do these Instagram fan counts compare to other networks in this industry? The Global Fan Leaderboard below shows that while some brand have attained considerably high fan counts, like Pure Michigan, in general, all these DMOs still have... Read more

Pet Food Social Media Campaign #becausebacon Analyzed

Posted by Doug Schumacher on August 11th, 2015 at 12:37 pm

The Beggin’ pet food brand has recently launched a new social media campaign around the hashtag #becausebacon. The Subject Analyzer report, below, includes a number of key metrics showing the calendar, network distribution, and related topics for this campaign.

The Posts chart shows that 71% of the campaigns posts are happening on Instagram. Looking at the next chart over, Engagements, you can see why. The brand’s Instagram content is generating an engagements-to-fans ratio significantly higher on that network than either Facebook or Twitter.
Looking at the Posting By Day chart, we see that Twitter and Facebook have only been used for the launch day, and the most recent day of posting, with the rest of the posts going to Instagram. Given the brand’s large community size on Facebook (see the Global Fan Leaderboard below), my assumption is that the brand is using dark, or targeted, posts to reach their Facebook community. Their fan base on that network is too large to not be leveraging for a campaign like this.

Taking a look at the brand’s content distribution for all public posts during this time period (July 1 – August 11, 2015), the Subject Analyzer report below shows the brand even more focused on Instagram.... Read more

Facebook Leaderboard for top Fruit Juice Brands

Posted by Doug Schumacher on August 10th, 2015 at 10:55 am

The leaderboard below shows how the top CPG fruit juice brands are performing on Facebook. This data is for the month of July, 2015.
Several interesting things stand out. The average posting volume of 20 is about 1 time per weekday, with Dole posting 45 times.
You can also see from Minute Maid’s engagements generated that you don’t have to have the most fans or the most posting volume to generate a lot of engagement. How are they doing that? It looks like a lot of their engagement has come from promoted posts, as you can see by comparing the total Engagements to the 24h Engagement columns. The bigger the difference between those two, the more likely they’re driving a lot of engagement from promotion (more on our post promotion detection method here).
That said, even when filtering out much of the promotional impact, as the 24h Engagement column does, we still see Minute Maid generating the most engagement, with a below-average fan count and posting volume.

Brands wanting to assess what works in this industry on Facebook would do well to analyze Minute Maid’s activities. Things like when they schedule their posts, what media format they use, and what topics they post about. Zuum’s Subject... Read more

Analyzing top social media posting keywords in any industry

Posted by Doug Schumacher on July 31st, 2015 at 7:18 am

Understanding what topics other brands in and around your industry are posting on, and how they perform, can accelerate your understanding of social media content as it pertains to your own brand.
So lets take a look at how you can get informative views of what’s working from several different vantage points. To do this, we’ll look at Zuum’s Subject Analyzer for posts on Facebook, Twitter and Instagram for the retail fashion industry for the following brands: Abercrombie & Fitch, American Eagle Outfitters, Banana Republic, Diesel, Gap, H&M, Levi’s, Lucky Brand, Roots Canada andTommy Bahama,
The first view is the default setings, below. Note the legend on the chart for meanings of size, color and positionings of each of the terms. This is a very broad view, capturing the greatest number of topics.

The above view is interesting, but perhaps a little noisy with so many keywords. So I can adjust the “Minimum average engagement” slider to show only those posts with average engagement and above. Say around .2% engagement, as I’ve done in the chart below. Notice how this removes many of the lower performing terms, making a bigger distinction between keywords performing around average and the absolute top terms.
An example of that is the #styledby hashtag, which is orange in the above chart... Read more

An Instagram Leaderboard for Top Fashion Apparel Brands

Posted by Doug Schumacher on July 27th, 2015 at 10:35 am

Instagram and it’s stylized photos is obviously a natural fit for Instagram. So let’s take a look at a leaderboard of top Instagram KPIs for some of the leading apparel brands in the US market. The leaderboard chart below is for the month of June.
Immediately noticeable is that these brands have really been beefing up their Instagram follower counts. H&Ms 8 million plus followers looks more like a major brand’s Facebook fan count.
These brands are still aggressively growing their follower counts, as well, as identified in the “% Change Followers” column. Those are single month increases!

Another KPI worth noting is the average posting volume of 60 times per month. Those are Twitter-like figures. Sure, Abercrombie & Fitch and American Eagle are jacking that up quite a bit, but across the board most brands are posting at a strong rate.
Below is an overview of the topics and themes posted in June. I’ve adjusted the sliders to only show terms posted by 2 or more brands, to capture the more universal themes, instead of high-volume brand campaigns. You can see that these brands are in full summer content mode based on the largest (most frequently posted on) terms below.