In order to fully appreciate the significance of localized marketing, we first need to understand the dominant forms of marketing that preceded it. There have been three major technological disruptions over the past century that fundamentally changed the marketing landscape: broadcast television, the internet, and smartphones (mobile computing).
Within about 100 milliseconds of meeting someone new or encountering a new product for the first time, you’ve already formed a first impression- and a strong one at that, since first impressions often remain intact even when contradicted by factual information. With that in mind, it’s no wonder that ecommerce companies are starting to devote more time and attention to custom packaging. However, there’s more to custom packaging than just cleverly branded packaging in your company’s colors. Here’s how custom packaging can impact a buyer’s first impression, and what custom packaging entails besides branding.
When customers go online and purchase your product, they don’t have a real tactile experience with your product until it arrives in the mail. Your packaging, therefore, is the first impression many of your customers get of your company and its products. A shabby, sub-par package will disappoint your customers, even if the product inside is high-quality.
Consumers have come to appreciate and even expect high-quality custom packaging. Within the past five years, “unboxing” videos have become popular on YouTube. In these videos, buyers record themselves “unboxing” an item they have purchased or received, taking first impressions to another, more visible level. In fact, since 2010, the number... Read more
Editor's note: Chris Arens is the host of the iMedia Brand Summit.
I'm sure most of you have heard that there are two sides to every story, or that for every positive there is a negative. For some of you who enjoy pontificating on paradoxical challenges such as these you might have surmised that our entire world is made up of opposing forces. Think about it a battery has a positive and negative side, volume up (+) volume down (-), temperature (I mean why is Kelvin not just "0" rather than -273.15 degrees?), and even basic numbers have a positive and negative attribute. Lastly, the Earth is controlled by two magnetic fields playing off of each other creating Poles (i.e. polar opposites). So given this dynamic and ever-present relationship with one another, I've come to realize that for everything in our world there is a seemingly positive and negative state - One man's heaven is another's hell!
Recently, I've been studying up on human behavior, and really all of us in the advertising and marketing world should always be brushing up on this subject matter. Through my studies though, I've found that our brains are attuned to creating efficiencies in our everyday... Read more
Earlier this month, CVS Caremark announced that it would stop selling cigarettes and tobacco products in its stores- a groundbreaking decision not only for the company but the retail industry. Now from a branding and communications standpoint, CVS has been lauded by industry influencers for how well the company handled the announcement. And one of the top factors for their success? A custom domain.
In an article appearing in Forbes, marketing expert Carmine Gallo discussed the specific tactics CVS used to make its story more shareable and drive awareness for its anti-tobacco plans, and the company’s use of a dedicated, on-brand landing page was at the top of his list. Gallo notes that while most brands would simply add the news to a section of their corporate website, CVS took time to use a separate domain: cvsquits.com. Navigating to this site gave people a hub for every asset CVS had about the announcement – key statistics, timelines, press materials and photos – so that the most pertinent information was centrally located and easily accessible. Typing cvsquits.com into a web browser redirects to a page on the CVS Caremark corporate site – which makes content easier to manage on the back... Read more