In the last few years companies have an increasing desire to take search engine optimization (SEO), pay-per-click (PPC) and social media marketing in-house. The trend, while logical, has dangerous implications for corporations and agencies alike.
Much is known what a client should expect from an agency, because the client “holds the cards” in the relationship. Unfortunately, few companies know what an agency expects, and how that knowledge can benefit the client. At the end of the day, companies that treat their marketing vendors like strategic partners are more successful than those who do not.