Tagged 'amazon'

Why we should care what happens to our online order once we’ve placed it.

Posted by Russell Morling on November 25th, 2013 at 8:28 am

As a former trade union member and also having worked previously in a distribution company, I was absolutely shocked to read a BBC investigation about how workers in a very well-known online retailer’s warehouse face an ‘increased risk of mental illness’.
The BBC’s undercover investigation into the warehouse was shown to one of the UK’s leading experts on stress at work, Professor Michael Marmot, who described the conditions are “all the bad stuff at once”
Without having seen the resulting programme, being screened on the BBC’s Panorama programme tonight (Monday, November 25, 20:30 GMT), I really don’t want to pass too much comment. However, with the continual technological advances in warehouse management systems and wholesale & distribution software, I find it incredible that staff are being subjected to this kind of working environment.
I’m an avid online shopper, and can completely understand the need for ever-cheaper, ever more efficient online sales systems and delivery, but surely advances in technology at the front end of online shopping should at least be matched with systems that make the picking and packing of my online order more effective and not to the detriment of the people working in the not-often-seen warehouse environments.
One of the companies I... Read more

Amazon vs. Wal-Mart: How Online Strategy Can Meet In-Store Opportunity

Posted by Paul Dunay on May 14th, 2013 at 7:53 am

When Wal-Mart announced plans to use its retail locations to fulfill online orders last week, the media and business community broke into a collective game of word association. The word? Amazon.

The Rise of the Vertical Stack

Posted by Atul Patel on February 11th, 2013 at 6:00 am

Welcome to the era where being a contender in the technology industry means offering the consumer the vertical stack. The companies who introduced us to these technologies (Amazon, Apple, Google) have evolved, from providing a product to providing efficiencies across every layer of the spectrum (from the device to the data) – and each wants to be considered the best.

Cyber-Santa: Harnessing Social, Mobile, and Digital to Find the Perfect Holiday Gift

Posted by Christoph Babka on December 3rd, 2012 at 10:05 am

Attention holiday shoppers, instead of scouring stores thinking, “What would this person want?” start from the comfort of your own home. With today’s digital tools, here are three tips for leveraging digital media to get a gift that tugs at the heart.

The evils of Amazon showrooming: A response

Posted by Eric Anderson on December 14th, 2011 at 2:27 pm

The following is a response to Emma Straub's Time.com piece, "Browse at a Bookstore, Buy at Amazon: The Evil of Showrooming."
Dear Ms. Straub,
I was surprised to learn, in your recent article on Time.com, that I am evil. While I am generally regarded as an obnoxious smartass, I had foolishly believed, until I read your article, that only my wife’s cat and my first-grade teacher, Sister Victorine, saw me as truly evil.
Admittedly, you did not single me out as the devil’s spawn; you took a broad swipe at a large and growing segment of your own customer base – those who [shudder] scan the barcodes on books with their smartphones while browsing in independent bookstores like yours. You reached the summary judgment that we lowly, “sneaky” barcode scanners are “selling out” your bookstore by using it as a showroom to browse books that we intend to purchase from the depths of Hades itself, Amazon.com.
I understand why independent booksellers and other local merchants are vexed by the problem of shoppers defecting to Amazon for lower prices; our own Digital Futures Group studied this phenomenon in its report on mobile retail behavior. But perhaps my own buying habits will prove illuminating. When I’m... Read more