A growing number of brands are finding that it can pay big to pull pranks on your customers so other people can laugh at them.
Just look at Sony Pictures, which faked this telekinetic rampage inside a local coffee shop - captured in the video above - complete with patrons pushed up the side of the wall, furniture and books blown about – to promote the new remake of the horror classic, “Carrie.”
Or LG. In an effort to show off the lifelike picture on its next-generation IPS video monitors, the consumer electronics giant scared the crud out of people in elevators by making it appear as if the floor is falling away – with the instant fear captured with eye-level cameras.
Or even candy brand Tic-Tac, which combined a flash mob with a giant digital sign – all in the service of creating a hugely embarrassing scene by making unsuspecting passersby believe they have astonishingly bad breath.
Dubbed “prankvertising,” the technique combines real-world antics with digital-age magic to astonish those who see it live, and to delight the many (many) more who will view videos of the shenanigans online.
And it’s catching on – because it costs a fraction of the money of network... Read more
Branding has shifted dramatically with the advent of Internet technologies and social media. Companies can’t simply create a logo, a catchy tag line and a single, unified message and call it a day. Today’s brand marketers are challenged to truly connect with consumers in a more personal way.
Customer service has become a huge part of the branding experience as companies address public commentary that can have a negative impact by going viral, reaching thousands, if not millions via social channels. New data technologies allow companies to push out different brand messages to varying consumer sets, based on sex, demographics, online shopping behaviors and psychographics, at the micro- and macro-level with a few clicks of a mouse.
Chris Malone and Susan Fiske, in their book, The Human Brand: How We Relate to People, Products and Companies, profess that the brands with the greatest success today embrace two things to the fullest: warmth and competence. Humans are wired to migrate towards people who are warm and competent and thus it makes sense that brands capable of embracing these two traits will be inherently magnetic.
Reading this was an “aha moment” for me. Not only regarding the concept of branding, but in how it also... Read more