One of my favorite things about attending conferences is the opportunity to be inspired by smart creative minds -- those who not only read what the experts are saying but can also absorb, reform, and expand upon their ideas for innovation and progress.
While I meet and listen to a lot of brilliant people over the course of an iMedia Summit, at today's Agency Summit in Phoenix, Ariz., I had a chance to catch up on the thought process of Uwe Hook, president of BatesHook, as he put his mind towards how media professionals -- and the entire agency model -- needs to evolve. Born in pre-unified West Germany, Hook certainly has first-hand knowledge of what it takes to completely restructure an important yet flawed framework.
With every evolution, the principal players need to decide what needs to change. But almost equally as important is what needs to stay.
Hook identified several areas of the agency model that have evolved into essential core elements:
The client relationship
Team relationships. itIt's important to keep the team together once you find people who click.
The 4 C's. The culture of an agency; the cooperation within the agency; continuity so you have long-term relationships; and the communication within the... Read more