When it comes to programmatic marketing, the first thoughts to come to mind are typically performance advertising and the ability to purchase cost-effective digital inventory. Lost in the shuffle seems to be not only branding, but the overall communications strategy. Rather than siloing your programmatic in dispart campaigns, incorporate it into your complete marketing mix throughout the customer journey.
It's All in The Data
One of the advantages to serving ads programmatically is having the ability to leverage data to not only achieve smarter targeting measures, but also having the ability to be more relevant with your messaging, which is crucial. Using a mixture of revenue data, customer data, other first-party data and third-party data, you can segment customers based on purchase and behavioral history and vary the message based on location and other demographics to connect the right product to the right customer.
"The key outcome of successfully analysing and utilizing this first-party data is the ability to develop a strategy of truly people-based marketing," writes Christopher Ratcliff of Econsultancy. "People-based marketing means being able to recognize and engage your customers at every touchpoint in real-time and all the time. To facilitate this, technology has to be used to provide uniquely... Read more
Installing a central real-time hub that takes in data from all the spokes and pushes actions back out through the appropriate channels is an absolute must.
Marketers are understanding the impact data has on creating relevance when it comes to carrying out effective communications channels with customers and potential customers. However, marketers are also finding data collection, segmentation and activation to be a daunting task.
In the below infographic by Yieldr, all of these points are outlined. For instance, one-third of marketers say their ability to analyze data to create personalized experiences is poor. Therefore, many marketers are seeking outside help, with data-management platforms playing a vital role.