My mentor once told me, “Running a business would be so much easier if we didn’t have to deal with customers and employees.” While I can empathize with the statement, it is not a realistic. Since your business will always have customers, statistically speaking, a subset of those customers will be unhappy. That reality drives the need to develop a comprehensive ORM strategy. In this article, I’ve outlined seven practices for companies interested in developing an ORM program that protects and enhances brands online.
Tags: anvil media, brand management, kent lewis, online brand management, online reputation management, orm, orm resources, orm services, orm strategies, orm tips, orm tools, orm training
Posted in Search, Social Media | No Comments »
“Say it ain’t so Joe!”
Those words were supposedly uttered by a small boy outside the Cook County (IL) Courthouse to ‘Shoeless Joe’ Jackson. He had just finished testifying to a grand jury; one of eight Chicago White Sox baseball players who allegedly took bribes allowing the Cincinnati Reds to win the 1919 World Series. Jackson was banned from baseball after the 1920 season but was found innocent in 1921 by a jury.
Debates have raged for 90+ years on Jackson’s guilt or innocence; his baseball cards, however, have stood the test of time. Currently on eBay, for example, you can buy a 1909 E90-1 American Caramel rookie for $10,999.95. If you’ve got some spare change hidden in the sofa, you can grab a 1952 Mickey Mantle Topps Rookie RC #311 for only $38,795, also on eBay (with free shipping!). And in late April, a T206 Honus Wagner card sold at auction for $1.32 million.
While the market for certain types of baseball cards is still strong, a paucity of children and even teenagers at major baseball card shows in recent years appears to be the proverbial canary in the coal mine. Baseball card prices have been falling in recent years... Read more
Posted in Ad Networks, Ad Serving, Creative Best Practices, Desktop Apps, Email, Emerging Platforms, Entertainment, Humor, Opinions, Social Media, Targeting, Websites, Wireless, Word of Mouth | No Comments »
What you need are some tips from the Big Guys that you can scale to meet your unique needs as a small business. Here are some you can implement right away.
In this report we look at the fan counts, posting habits, engagement levels, and content themes of the top soft drink brands in the US across Facebook, Twitter, YouTube, Instagram and Google+. We’ll analyze 6 category leaders: Coca-Cola, Fanta, Pepsi, Mountain Dew, Dr. Pepper and Sprite.
The largest network account among all these brands is Dr. Pepper’s Facebook account: 14.9 million fans.
Instagram accounts on average gained over 8% in fan growth, industry-wide.
Between Facebook, Twitter, YouTube and Instagram, Twitter generates the least engagement, despite averaging the second highest fan count.
Click image to view report:
Tags: content, content creation, content strategy, Social Media, social media marketing, social media tools
Posted in Creative Best Practices, Emerging Platforms, Humor, Opinions, Social Media, Web Analytics | No Comments »
Social media has evolved significantly, yet many small and medium-sized businesses (SMBs) are still struggling to consistently create and promote compelling content. This article provides a six tips and tricks for anyone with limited time and resources interested in creating a more visible and engaging presence in social media.