Life may offer few guarantees, but here's one I can offer: I guarantee there are company websites providing a better user experience to their customers than your current site is providing to yours. Don't be too disheartened, there are few perfect sites that do it all correctly. And even if there were, it's only momentary as sites are getting smarter every day.
So when is a website more than a website? When it transcends from being utilitarian to becoming the very best reflection of a company. In essence, it shows products and services in a better light and provides an experience in which people want to engage. This is online "nirvana," and it's something that's rarely achieved.
Some things to keep in mind:
When you don't evolve, you quickly get left behind
If your website isn't your No. 1 sales channel, it will be soon
Prioritize your marketing budget to optimize conversion rates
Sites that get it right
So ask yourself this, of all the sites you went to today, what percentage of them left you with the feeling of "wow!" this company really hit it out of the park? Take a look at my three picks for smart sites and see how the core features are... Read more