Archive for Daniel Flamberg

The Psychology of Facebook

Posted by Daniel Flamberg on February 7th, 2012 at 3:17 pm

You don’t have to be Sigmund Freud or an evolutionary biologist to figure out that there is something about Facebook that resonates deeply in our psyches and in our lizard brains.  New research is attempting to identify and document how this works.
The fact that people accumulate friends and family members and then post and watch countless still images and videos feels very primal and tribal. We are exercising the passive aspect of our flight or fight instincts as we build our social networks.  Recent survey data from the Pew Internet and American Life Project suggests that individuals extend their introvert or extrovert tendencies and play out predictable gender roles in social media.
Twenty to thirty percent of Facebook users are “power users”. Like those people who call into talk radio shows, these individuals create the most content, post more frequently, like more aggressively and comment on or tag others pictures and posts often. Yet only 5% of the Facebook user base, do all of these things. For the majority Facebook is a more passive experience where they get more than they give.
The Pew folks found that  …

63% got a friend request but only 40% made one
The average person hit “Like”14 times/month... Read more

6 Newsfeed Marketing Tactics

Posted by Daniel Flamberg on January 25th, 2012 at 10:55 am

The Facebook marketing challenge has evolved from accumulating to engaging fans. The new success objective is to efficiently and effectively beat the Edgerank algorithm to get the maximum number of posts onto fans walls and trigger the multiplier effect that places brand content in the NewsFeeds of your fans’ friends.
On average only 3-7% of fans see any given status updated posted to a brand page. In general, there’s only a 2 percent chance that a given post will get any kind of viral pass-along. Brand pages with a million fans or more generally see 1.1% of fans clicking or sharing content.
Effectively using the Facebook platform is the new black. NewsFeed marketing is to Facebook what SEO is to Google.
Becoming an effective NewsFeed marketer begins by paying close attention to the content, composition and cadence of posts and then tracking the number of likes, comments, shares and original fan posts you provoke. A consensus is emerging around the definition of engagement – the gross number of interactions (comments, likes and shares) divided by the total number of brand fans. This formula is becoming a new KPI for social media success.
Start by understanding the general patterns among your fan base. Keep in... Read more

What's Your Twitter Strategy?

Posted by Daniel Flamberg on January 23rd, 2012 at 9:46 pm

What is your Twitter strategy?
Many brands are on Twitter because they believe its required table stakes. You have to be on Twitter because millions of people and all your competitors are. Yet these same brands post the same stuff on Twitter as they do elsewhere and generally complain about how hard it is to define unique content, spawn free viral distribution or measure the business impact or value of all those tweets.
Twitter seems to be a barometer of the global news cycle, an early warning radar for trends or shifting popular tastes and a companion/commentary/feedback medium for TV, live music, pop culture, sports and theatrical events. But brands can get the benefit of these insights without investing in pages, content, moderation or sponsored tweets.
Twitter is a news ticker dominated by news organizations and pundits of all stripes. The amount of re-tweeted material is almost equal to the original content. Finding a unique voice, a persuasive posting cadence and enough engaging content to keep up with the constant ticker pace with compelling or unique content sufficient to prompt significant numbers of re-tweets, comments or riffs is a real stretch for many marketers.
Several of my clients are asking if Twitter is still... Read more

Facebook's Latest Gesture

Posted by Daniel Flamberg on January 17th, 2012 at 10:37 am

Mark Zuckerberg wants you to live your life out loud on his platform. The expansion of Facebook Gestures will make it possible to share much more of your daily life with your Facebook friends.
Gestures uses the Open Graph idea, which automatically tells your friends what you are doing in almost real-time. These are those posts in the right-hand Ticker that say, “Sally is listening to Lady Gaga.” Hulu, Spotify and The Washington Post were early adopters of this functionality, which came into existence last fall at the f8 developers’ conference.
The expansion of this functionality means that users will give permission to access 3rd party apps and then have their activities broadcast indefinitely. These notices will appear automatically in the Ticker and, based on a secret formula, the more important ones might get into your Newsfeed wall.
The idea behind all this is to optimize sharing and eliminate the hesitation that the near ubiquitous Like button creates, since its an explicit endorsement or approval of content.Instead by creating these automatic apps, you can share what you’re doing without assigning a value or judgment. This frictionless sharing will extend from what you are reading, watching or listening to into an unlimited number of... Read more

Did Google Goof?

Posted by Daniel Flamberg on January 14th, 2012 at 12:46 pm

Google’s decision to weight its +1 button and display Google+ results has created a very interesting contretemps. On one hand, Google is puting its thumb on the scale they invented. On the other hand they are monetizing their unique IP and stitching together their own technology, ostensibly to serve us better.
Google presents and spins these changes as a consumer benefit. Google transforms “into a search engine that understands not only content, but also people and relationships,”  they claim. The three new features are: personal results, profiles in search and people and pages. The so-called benefit is that your Google search results will be even more personalized, thanks to information shared on Google+.
Predictably Microsoft is crying foul, arguing that Google unfairly weights its own stuff above everyone else’s and in so doing skews the real value of search engine results. They have begun to aggressively use this move to switch pitch users and advertisers.
Google streaked to success by offering a different way to categorize and rank search engine results based on inferred popularity and usefulness. They’ve used this mantra to cloak every subsequent move. At the same time, they’ve taught us all how to search. Google is both a verb and an... Read more