Archive for Craig Hordlow

Why Agencies Don't Get StumbleUpon: Media Planning for a User Review Community

Posted by Craig Hordlow on March 12th, 2009 at 12:00 am

"When You're Holding a Hammer, Everything is a Nail."
I've had two meetings with StumbleUpon (SU), and they described their challenges working with agencies.
The issues stem from the fact that SU is an anomaly insofar as online advertising buys go because there are a number of questions, objectives, and creative approaches online marketers are accustomed to using that are not effective for a successful SU campaign.
Yet agencies try to apply the same media buying techniques to SU's network that is driven by user reviews.  How many users are going to give a favorable review to an ad placement?
Let's examine a few of the disconnects:

Marketing & Creative Mistake #1:  Direct Response / Marketing Creative & Copy SU's user base does not use SU to discover forms or ads.  They use it to discover content. Media planners who are not working with their clients or creative teams to produce valuable content are forcing the wrong content into the network.  It is important to note that sites well received by the SU community will have a longer lifespan, like a successful viral or buzz piece.
Marketing Question: How much will it cost?... Read more

2009 Predictions: Your Survival Guide for Google, SEM, Staffing, and more…

Posted by Craig Hordlow on December 13th, 2008 at 12:00 am

Last year at roughly this time, I published a “Web 3.0” list of predictions in which I predicted “A full length movie will be made about Craigslist. Jason Alexandar will play Craig Newmark” to which Craig Newmark replied “For update re “A full length movie will be made about Craigslist. Jason Alexandar will play Craig Newmark.”, see http://cnewmark.com, and photo from last night.”
I am terrible at picking stocks, but I’ve had an eerie ability for predicting the slightly out of focus obvious.
So here is my list of predictions for 2009.

The last economic downturn started in the SF Bay Area.  This one will end there.  If you are out of a job, move west.
Hemorrhaging markets will produce a flood of qualified talent that will quickly migrate towards long-term sustainable industries.  A high percentage of unemployed financial analysts will repurpose their skills in search marketing.
Companies that outsource SEM to agencies will migrate towards inhousing as  a cost cutting tactic with mixed results.  Competent agencies that understand the strategy of team staffing will return a far higher ROI than the “one man show” in house approach. The companies that think inhousing was a good decision will not realize that they... Read more

Tracking Mobile Users with Customized Regular Expressions in Google Analytics

Posted by Craig Hordlow on October 31st, 2008 at 12:00 am

Are you tracking mobile users to your website?  If so, how do you know your data is accurate, and what should you be looking for?
Tracking mobile visitors with typical JavaScript based analytics is not an easy task for several reasons, and often involves a unique configuration.  I’m going to share one of my secrets for doing so with Google Analytics.  This method, which utilizes regular expressions, can be leveraged in any analytics solution that allows for custom filters.
The first problem with mobile analytics is that not all smart phones execute JavaScript (required by most web based analytics such as Google Analytics).  While this problem is slowly going away as older phones are replaced by newer phones (phones that are about 2 years old or older might not execute JS, whereas new phones will), this must be taken into consideration when looking at absolute numbers of mobile visitors. 

There are several ways to track mobile users with web analytics.  The main analytics companies offer “default” tracking methods, such as simply identifying users by screen resolutions or browsers and operating systems.
However, these “out-of-the-box” methods involve some guesswork and leaps of faith.  We found an easy way to deal with the problem... Read more