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7 Ways to Monitor Employee Performance and Behavior

Posted by Morgan Sims on March 24th, 2014 at 2:27 pm

When it comes to a typical workday, it’s important that everyone stays on task. Unfortunately, with Internet’s availability, that’s extremely difficult to do. With work often seeming mundane, workers tend to slip off to a website for a few minutes, only to stay there for longer than they originally intended. For that reason, it’s essential that you have a way to monitor employee performance or behavior. Here are a few ways you can do just that.

Filter Websites

Rather than sitting there and monitoring each individual website your employees access, cut it out altogether by filtering out certain websites. Sure, this will probably make some people mad, but they weren’t supposed to be accessing them on company time anyway. Make sure to thoroughly ban them, though — many creative employees are finding ways around this, such as accessing the website by IP address instead of web address.

Install Keyloggers

Though this is a much more drastic measure, it’s also a highly effective measure. If you’re just dying to know what your employees do on company time, install a keylogger on their computer. This will record every keystroke registered on the computer, regardless of where it comes from. Keyloggers can be installed to the computer and remotely send you a log of all keystrokes recorded during a certain time period.

Use Video Surveillance

Using video surveillance is a highly effective way of monitoring your employees. Video cameras are installed in most businesses for security purposes, but employers can use them to monitor employees as well. Federal wiretapping laws prohibit the recording of any oral communication, so make sure that all your video cameras are silent. There are security cameras that you can get access to remotely through the Internet as well, so even if you’re at home you’ll be able to watch your employees and make sure they’re all on task. For more information about this type of monitoring, check out this remote access surveillance infographic.

Monitor Their Social Media Accounts

Though you can’t really force them to hand over their usernames and passwords for their social media accounts like some employers tried to do, you can try to befriend your employees or just take note of their account if they have a public account. You could always lay ground rules about what they can and can’t post, but you also need to make sure that they’re not spending their entire day browsing around Facebook or checking Twitter. If your employee has a ton of time to update their social media accounts, it may reflect poorly on your company.

Have Daily Productivity Meetings

When employees are forced to show the amount of work they do in front of everyone else, they can be held accountable for everything that wasn’t completed. Hold an accountability meeting every morning. During this meeting, every employee should state what they completed the prior day, and if the numbers are outlandish, provide proof that they completed the tasks that they said they completed. Employees don’t want to be the reason that everyone else gets held up at work.

Take Advantage of Auditing Software

You may not know this, but since Windows 2000, Microsoft has included software that’ll tell you which files employees open. It even tells you which files they attempted to open. You have to enable auditing in the group policy, then set the auditing properties of the specific network objects that you want to audit. After setting this up, you’ll know exactly what your employees are doing with their time.

Restrict Access Rights

If you don’t want to deal with the hassle of setting each individual file to be monitored, just disable the ability altogether. There are tools built into Windows XP, as well as more recent versions of Windows, that allow you to restrict which programs can be run or even installed.

There are many ways that you can monitor employee performance, and these are just a few of them. Can you think of any other ways? Leave a comment below and let us know!

3 Responses to “7 Ways to Monitor Employee Performance and Behavior”

  1. Kiki says:

    This all seems rather draconian. Numerous studies show that taking social media/browsing breaks during the day help productivity, rather than hinder it. If your employees are spending all day browsing the webs, on social media, etc., then perhaps you should consider what, as a company, you're doing to offer them engaging, interesting work. Of course each employee has individual responsibility to be productive, but if productivity is that much of an issue, it seems like it's a systemic management problem, and not on the backs of your employees.

    Take responsibility for providing a supportive culture, and a stimulating, engaging environment. If you're not doing that, issues with productivity are on you, not your employees.

  2. Tim says:

    If you don't trust people you hire, don't hire them.

  3. Yiannis says:

    Are you serious? No really, this post is a joke right?

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