The MMA-NY 2013 Forum filled the Marriott Marquis Hotel in NYC for 3 days, the eye-opening information, the program/content was excellent, and both the attendees and presenters confirmed MOBILE is rapidly becoming the next NEW media channel. These are exciting times for both the advertiser and consumer alike.
What other media channel can compare with this?
Consumers are rapidly adopting mobile devices and behaviors and spending an average of 2 hours per day on smartphone devices. We are rarely separated from them, and we check our phones every 6.5 minutes (or 150 times daily).
MOBILE advertising grew by 88% in 2012
While MOBILE ad/media spending is only 1% of total media (vs. 10% share of consumer media time), MOBILE advertising grew by 88% in 2012 (from $2.4B to $4.5B). MOBILE ad spending growth to-date has been limited by marketers/agencies challenges in creating MOBILE ads designed specifically to take advantage of MOBILE devices. Chia Chen, SVP Mobile Practice Leader at Digitas indicated their client's mobile ad spending grew by 400% (4X more rapidly) because their ads for Amex, Taco Bell, M&Ms and other clients treated smart phones as "small TVs" and incorporated richer media, and more native creative palettes.
Global Tablet Advertising Study - Results Presented
Beth Doyle, Innovation Director at Vivaki, revealed the results of a 14-month global industry study of 20 million global tablet users (sponsored by 12 advertisers including P&G and Coke and 12 media companies) titled The Pool: The Tablet Lane - TABLETS RISING. This study tested 35-40 tablet advertising formats and yielded 3 STD Tablet ad formats being proven as meeting consumers' needs: (1) let me drive; (2) more for me; (3) "tablet-ize" the user experience; (4) no guessing games - keep it intuitive and simple. Clearly, with MOBILE (smartphone and tablet) ad standards emerging, marketers are well on their way to utilizing this new medium in unique ways not available through other previous media channels.
MOBILE's Big Differentiators
MOBILE is a one-to-one media channel and LOCATION is MOBILE's big differentiator. These devices give consumers the ability to find anything they need in real-time and for marketers (with opt-in permission) to find their best customers and prospects when they are in active shopping/buying mode. 40% of consumers already utilize MOBILE devices as their primary (exclusive) online research channel and 60% of mobile shopping converts to purchase (with 75% of sales take place in-store).
Todd Morris, EVP of Mobile & Marketing at Catalina indicated mobile-assisted grocery shoppers buy 8%+ more and over 1M+ consumers are already spending over $1B+ in mobile grocery shopping where items are scanned, store discounts/coupons are applied, and orders are delivered or picked up without waiting in checkout lines.
Trish Mueller, CMO at Home Depot indicated mCommerce grew 129% in 2012 and sales from MOBILE are projected to exceed $650M by 2016. Home Depot has developed a MOBILE web and apps which make it one of the top 10 retail sites creating "an endless aisle" where consumers can access 400,000 SKUs as well as product information and peer reviews at the point of purchase. One of the most innovative apps is "Find A Pro" where consumers can take a video of a problem, send it to Home Depot, and they will connect consumers with "Pros" who can bid the job.
Winston Wang, Global Director - Strategic Innovation at AB Bev, demonstrated "beer and MOBILE go hand-in-hand" indicating beer is the original social network and MOBILE is helping Sales & Marketing along the entire purchase funnel as well as in the loyalty/advocacy areas after purchase. Winston shared MOBILE apps for Stella Artois (9 step pouring ritual, LeBar finder), Beck's and Bud Light.
Announcement: A New MMA Initiative To Address The Mobile Talent Gap
MMA-NA has launched a NEW Mobile Talent Task Force (Jeff Gundersen - Co-Chair) and the first open Committee meeting was held at the MMA-NY 2013 Forum. All parties (marketers, agencies, media companies, technology providers, educators, training & development companies, and other interested parties) are invited to reach out to Jeff Gundersen for a copy of the "Strategic Framework" and related mobile talent research studies pertaining to this new Committee.