How a Little Empathy Can Go A Long Way When it Comes to Hiring
Posted By Jane Turkewitz On February 4, 2013 @ 8:42 AM In Jobs, Opinions | No Comments
em •pa•thy (definition): the intellectual identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another....(Source: dictionary.com)
Recruiters are matchmakers, hunters, negotiators and, most definitely, therapists. There’s not a week that goes by — or maybe even a day — when we’re not providing some sort of mental release for a job seeker frustrated with his/her search and the process as a whole. I don’t mean this as a complaint. Just a statement of reality.
A sample of things that I commonly hear:
It seems to me, for the issues illuminated above, the underlying factor is a lack of empathy on the hiring teams’ behalf. The people behind the companies conducting the interviews just simply forget what it’s like to be on the other side of the desk. It’s similar to going to a Doctor who has zero bedside manner — the #1 turnoff in physician care.
So, how do we get employers out there to adopt an empathetic approach to hiring? The first step is awareness. We’ve all got to talk about it and be open and honest when we see mistakes being made. As an external recruiting partner, I’ll do my part, reminding my client partners that they are dealing with people’s lives and livelihoods. Maybe if all the other recruiters out there did the same, we’d start to make a difference. Anyone else have other ideas? Bumper stickers? I’m all ears...
Jane Ashen Turkewitz is the Founder and Chief Talent Officer of .comRecruiting, LLC,  a digital media recruiting firm based in NY. Jane's philosophy about recruiting is that it's not about making a placement. It's about building long term relationships, careers and human capital. She welcomes your thoughts at Jane@DotComRecruiting.com.
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 .comRecruiting, LLC,: http://www.DotComRecruiting.com
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