The end of the year brings so many joys. Holiday party hangovers, soon-to-be-broken New Year's resolutions and my favorite... top 10 lists.
Reluctantly, I've drafted a list of my own (top 7 lists are the new black). I split my time creating content for Pretzel Crisps, consuming content to stay current, supporting the marketing side of the brand and heading an industry-leading marketing staff. Each of these 'apps' rocked one or more of those areas.
Here's a quick disclaimer on this list: The moniker 'app' is used loosely here as a catch all, so don't give me any grief.
7 apps that rocked my world work in 2011.
7.) Editor by Pixlr. I want to be a Mac guy, but I'm not. I want to use Photoshop well, but I can't. Editor by Pixlr is an easy browser-based photo editing tool. It's easy to pick up and has more functionality that I have yet to learn. If MS Paint ain't cutting it and Photoshop is over your head, give Editor by Pixlr a look. Best use: Resizing photos to specific pixel dimensions.
6.) Dropbox.Dropbox is a great tool to set up shared folders for easy file transfers and document collaboration. I love their... Read more
Archive for December, 2011
Well, another year has come to a close. And in terms of the technology and marketing world it’s been a big one: we’ve seen mobile and tablet shopping take a huge jump, mourned the loss of Steve Jobs, embraced another new Google invention: Google+, made way for QR codes in many marketing and merchandising assets, and the list goes on.
From my seat, I’ve also seen more and more marketers embrace A/B and multivariate testing as a must-have in their ecommerce tool kit (Yay!). With DIY tools like Google Website Optimizer, almost anyone who has time, a little patience and bit of knowledge, can start to test various customer experiences on their website. Website Magazine even released a comprehensive list of tools and vendors who provide such services.
In a recent Wall Street Journal article, Forrester Research analyst Sucharita Mulpuru said such website "optimization" is growing as Web retailers try and emulate the likes of Amazon.com Inc., which does "a/b" testing to compare which website layout works better. Earlier this year, Amazon tested a new home page that is less cluttered than its old one, with fewer buttons, more white space and a bigger search box; the page also emphasized digital goods over physical... Read more
As we ring in the New Year with overflowing glasses of champagne, the countdown to midnight, and crowds of family and friends, it’s time for the annual tradition…making resolutions.
So without further ado, I bring you a countdown of the top 10 resolutions for mobile marketers.
10. “Get out of debt”
We’ve all seen the predictions for increased mobile marketing spend (now projected to grow by more than 30% by 2016) but what’s the return? The newness factor is wearing off and companies are expecting it to ‘work.’ As marketers divert more funds to mobile, the pressure is on to prove its value and realize a strong return on investment relative to other channels.
9. “Help others”
The mobile phone has become a key part of our day to day lives and mobile marketers realize the value they can add when the right message is delivered at the right time and place. The key is knowing your customers – and their needs – and then delivering what offers real value at the time it really matters. And let’s remember, it’s not always about an up-sell or cross-sell. It may be as simple as an educational message, alert, informational message, tip or trick.
There have been some truly atrocious examples of brands astroturfing: paying people or even using software to flood internet forums and social media with positive comments. Sadly, the practice continues, particularly in emerging markets. Seeding interest in a campaign should never involve using false identities to post. A good seeding campaign is transparent, and builds communities through genuine advocacy. So how do you avoid astroturfing, and seed a campaign ethically?
First, let’s look at some of the collateral damage that comes from astroturfing. Econsultancy recently reported that TripAdvisor had to lose the tagline ‘reviews you can trust’ because there is no way to be certain that the reviews are all from genuine guests rather than competitors trying to sabotage their rivals reputation online. However tempting it may be, it’s never a good idea to undermine competitors (from travel and book reviews to posting negative comments about rival products on blogs) nor to create a fake positive review blitz. Some have been known to pay third parties to write rave reviews, or in one case, have their PR agency post glowing reviews on iTunes.
But if you create an online campaign, or a new product, you want people to know about... Read more