Research

Reminder: Combining TV and Online Boosts Ad Recall

Posted by Ariel Geifman on October 26th, 2011 at 4:57 am

For years, advertisers have been combining cross channel TV and online advertising to reach a larger audience and boost their brands.  For example, studios promote new movies by launching a TV campaign that features a short trailer as well as a well-crafted online campaign with a highly engaging Rich Media ad.  Here’s a perfect example from Warner Brothers’ Inception.  Now, there is even a greater reason to launch cross-channel TV and online campaigns—higher ad recall.

A new study by Nielsen shows that cross channel TV and online campaigns have the highest overall brand impact.  According to the research, people who view a campaign both on TV and online are more likely to remember it as compared to those who only viewed the online version.

The study was conducted in Nielsen’s media lab, where users were shown ads across TV, computer, smartphone and a tablet.  The ad was a 15-second video promoting a premium sports sedan.  One group viewed no ads, while other groups were shown ads on different combinations of devices.

Out of the people who were shown ads on TV alone, 50% correctly attributed the ad to the brand.  However, out of those who saw the ads on all four screens, 74% attributed the ad to the right brand. Furthermore, users who viewed the ad on multiple screens were more likely to remember details from the ad.  For example, only 22% of users who viewed only the TV version were able to remember that the ad was for a four-door sedan.  When the ad was shown on all four screens, the share of users who indicated a four-door sedan jumped to 54%.

This Nielsen research, which was commissioned by Google, still shows that TV is the largest driver of brand awareness as a stand-alone channel.  However, the combination of TV and online delivers the highest overall brand impact.  The good news is that advertisers don’t have to choose between channels, but rather leverage a powerful combination of both to boost ad recall.

4 Responses to “Reminder: Combining TV and Online Boosts Ad Recall”

  1. amanda says:

    With the outbreak of Online TV, businessman are looking at it as another way of promoting products and indeed they made the right decision for online TV has a wider and better coverage than any other means of entertainment nowadays.

  2. Katrina says:

    Sorry--I really don't see how the claims of this study follow from the methodology. From your report, it sounds like the study compared people who saw one ad one time on TV to those who saw one ad four times on TV, Mobile, Computer, and Tablet (or possibly even four different ads on each of these platforms). ...So, mightn't the conclusion actually be that greater exposure to an ad (regardless of platforms used) increases recall? Or even "campaigns that combining TV with multiple online platforms boosts recall"?

  3. Normally I don't read article on blogs, however I would like to say that this write-up very forced me to take a look at and do it! Your writing taste has been amazed me. Thank you, very nice post.

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