Creative Best Practices

Getting Small Businesses the Creative They Want

Posted by Daniel Flamberg on April 2nd, 2010 at 12:00 am

Marketing small businesses has always been a challenge. Small business owners often don't know much about marketing, want it to go away and have parochial tastes. They frequently change their minds. And most want world-class creative and account service for $1.98. 

Agencies have reluctantly approached and serviced this market segment that can often yield remarkable creative latitude sometimes offset by mercurial client behavior. David Gash wants to own this market with his crowd sourced service called Prova; Swedish for "to try". 

David, an LA-based web designer and serial entrepreneur, wants to put the science of advertising into marketing for small businesses. His concept is simple and arguably brilliant. He takes a piecework approach, assuming the little guys want specific items to achieve specific objectives within specific time frames. The underlying premise is that small business owners act viscerally; they know it when they see it.  David and his team do not vet any participants. Prova is capitalism in its simplest raw form. 

So he's organized a competitive auction where business owners post their needs (e.g. a logo, a website, a flyer, business cards, a small space print ad) and kids, students, freelancers and small agencies create ads on spec to meet these needs. This approach has evolved since the site first went live on Halloween in 2008. To date, most of the projects have been design oriented.

The work is open and transparent to everybody and the client picks his favorite. Clients frequently comment on the first few submissions and give clues to inform subsequent executions. This has encouraged later submissions and stimulated competitive juices on the part of participating designers. 

There is an option to do a private round hidden from the growing community. A typical fee ranges from $250 to $600 and attracts competitive creative contributions from the US, Sydney, London, Prague, Sofia, Tel Aviv, Costa Rica, Mumbai and all the places known for outsourcing. Clients pay a $39 listing fee and pay the bid price upfront. So far, no one has failed to pick a winner and there have been no litigious customers.

The recession and the visibility for work on site seem to have offset inhibitions about doing work on spec.  In theory the site provides options to create web, audio and video ads and marketing tools, but the majority of projects, so far, have been logo designs and traditional print jobs. 

This is a great way for small clients to get daily needs met. Its unorthodox but so are they. It does not give them a comprehensive marketing strategy, a positioning or an approach to growing their businesses. It does give them what they immediately want, the way the want it at a price they're willing to pay.

Maybe there's a lesson for the big guys in this way of thinking

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